Front Office Department

 This department performs various functions like reservationreceptionregistration, room assignment, and settlement of bills of a resident guest and the front office department is considered as the nerve centre of a hotel.

The front-office staff welcome the guests, carry their luggage, help them register, give them their room keys and mail, answer questions about the activities in the hotel and surrounding area, and finally check them out. In fact, the only direct contact most guests have with hotel employees, other than in the restaurants, is with members of the front-office staff.

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